Tuesday, September 18, 2018

PingAccess Windows service will not start

Problem:

Once Ping Access is installed and configured as Windows service. The service then fails to start.

One possible most common issue is with JAVA_HOME environment variable. 

Solution:

Check if JAVA_HOME env and set at SYSTEM level not just USER level if not already set. It may be necessary to restart the Windows server to pick up the system variable change.

Then try starting the service again.

Thanks.


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